Acceptable Use Policy

This Acceptable Use Policy (“Policy”) sets forth required actions, as well as prohibited activities and content, that apply to your use of products or services supplied by e2open, LLC (“we”, “us”, and “our”), including its affiliates and third-party suppliers, (collectively, “software and services”).

If you violate the Policy or authorize or help others to do so, we may immediately suspend or terminate your use of the software and services. We reserve the right to remove any content or restrict or terminate the use of the software and services without prior notice for activities or content that, in our reasonable judgment, violate this policy or any agreement that grants you the right to use the services.

We may change this Policy from time to time by posting the updated policy on our web site (https://www.e2open.com and all related sites operated by or for us). You are deemed to accept a change to this Policy upon your continued use of the software and services following any such change. If you do not accept this Policy, you may not access or use the software and services.

Prohibited Activities

You may not use the software and services or permit others to use the software and services to:

• violate any applicable law or regulation, including, without limitation, laws governing antitrust, encryption, export/import control, intellectual property, obscenity, privacy, securities, gambling, and telecommunications;
• post, send, receive, use, encourage, promote, facilitate or instruct others to use defamatory, harassing, libelous, obscene, abusive, deceptive, false, misleading, fraudulent, pornographic or threatening materials, or private information without the consent of the individual(s) involved;
• post, send or receive any content, including, without limitation, text, graphics, images, computer programs, links and “meta tags,” that violates any copyright, patent, trademark, trade secret, or other intellectual property right of a third party;
• obtain or attempt to obtain unauthorized access to any server, system, network or account;
• interfere or attempt to interfere with the provision of software and services to any user, host, or network by use of any program, script or otherwise;
• interfere or attempt to interfere with security-related features of the software and services, or features that limit or restrict (a) use of the software and services or (b) use or copying of any content accessible through use of the software and services;
• avoid any use limitations placed on the software and services, such as access and storage restrictions;
• monitor data or traffic on a system without permission;
• send unsolicited bulk and/or commercial messages over the Internet (known as “spamming”);
• send, receive, or use malware, spyware, adware, key loggers, viruses, worms, harmful code and/or Trojan horses, or Internet Relay Chat “bots”;
• engage in “hacking”, “cracking”, mail bombing, port scanning, denial of service, or other malicious or destructive activities, whether lawful or unlawful, that e2open determines to be harmful to its subscribers, operations, reputation, goodwill, or customer relations;
• resell the software and services, in whole or in part, to any third party without our express prior written consent;
• violate the terms of any applicable software license or service agreements or the Terms of Use posted on this Web site;
• use automation software to interact with our software and services without our express prior written permission;
• attempt to scan or test the vulnerability of a system or network, or to breach security or authentication measures, without proper authorization; or
• gather or store personal information or data of other users.

When we become aware of harmful activities that have occurred or may occur, we will take all reasonable actions necessary to stop the harmful activity, which may include, but is not limited to: removing information, shutting down services in whole or in part, blocking offending transmissions, and denying access to the Internet. Violations of this Policy may result in civil or criminal liability.

This Acceptable Use Policy was last updated on June 2, 2025.